Effective date: July 2026

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Peninsula Hitch respects your privacy. This policy explains what personal information we collect, the purposes for which we collect it, how it may be used or disclosed, and how you may request access to or correction of your information.

 

Information We Collect​

When you contact us, request a quote, book an appointment, or receive services, we may collect:

• Name

• Email address

• Phone number

• Installation and billing address

• Vehicle year, make, model, trim, and related vehicle information

• Products or services requested

• Quote, estimate, appointment, invoice, and payment information

• Communications with Peninsula Hitch

• Photographs of the vehicle or completed installation, where applicable

• Website information such as IP address, browser type, device information, pages visited, and site activity, where collected through Wix or analytics tools

 

How We Use Your Information​

We may use your personal information to:

• Respond to inquiries

• Prepare quotes, estimates, and invoices

• Schedule and manage appointments

• Confirm product compatibility and recommend suitable vehicle accessories

• Order products or communicate with manufacturers, distributors, and suppliers

• Process payments

• Complete installations and provide customer support

• Maintain installation, warranty, accounting, and business records

• Meet legal, tax, insurance, and regulatory requirements

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We limit collection to information reasonably necessary for these purposes.

 

Payment Information​

Peninsula Hitch does not directly store full credit or debit card numbers. When card payments or other third-party electronic payment services are used, payment information is processed by the applicable payment provider under its own terms and privacy practices.

 

Service Providers and Disclosure​

Peninsula Hitch does not sell, rent, or trade personal information.

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We may provide limited personal information to service providers when reasonably necessary to operate our business or provide requested services, including:

• Website, hosting, form, and analytics providers

• Email and cloud-storage providers

• Payment processors

• Product manufacturers, distributors, and suppliers

• Accounting, insurance, legal, and other professional advisers

• Government, regulatory, or law-enforcement authorities where required or permitted by law

Service providers receive only the information reasonably necessary to perform their services.

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Peninsula Hitch remains responsible for personal information under its control, including information handled on its behalf by service providers. Some service providers may store or process personal information outside British Columbia or Canada. In those cases, the information may be subject to the laws of the jurisdiction where it is processed.

 

Website and Analytics Information​

Our website may use cookies and similar technologies provided by Wix or other service providers to operate the website, maintain security, remember preferences, understand website use, and improve performance.

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These technologies may collect information such as an IP address, browser type, device information, pages visited, site activity, and approximate location.

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You can manage cookies through your browser settings and, where available, the website’s cookie-preference controls. Disabling some cookies may affect website functionality.

 

Data Security​

Peninsula Hitch uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or disposal.

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No electronic transmission or storage system can be guaranteed to be completely secure.

 

External Websites​

Our website may contain links to websites operated by manufacturers, suppliers, or other third parties. Those websites are governed by their own privacy policies and terms.

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Peninsula Hitch does not control how information submitted directly through those websites is collected, used, or protected. We recommend reviewing the applicable privacy policy before providing personal information.

 

Your Privacy Rights​

You may submit a written request to:

• Access personal information Peninsula Hitch holds about you

• Learn how your information has been used and to whom it has been disclosed

• Correct inaccurate or incomplete personal information

• Withdraw consent where permitted

• Ask a question or make a privacy complaint

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We may need to verify your identity before responding. Access may be limited in circumstances permitted by law. Requests will be reviewed and answered in accordance with applicable privacy law.

 

Consent​

By voluntarily providing personal information to Peninsula Hitch, you consent to its collection, use, and disclosure for the purposes identified when the information is collected and described in this policy, except where otherwise permitted or required by law.

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You may withdraw your consent by contacting us, subject to reasonable notice and any legal, contractual, or service-related restrictions. Withdrawing consent may limit our ability to provide certain services.

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Retention​

We retain personal information only for as long as reasonably necessary to provide services, maintain business and warranty records, meet accounting, insurance, tax, and legal requirements, and resolve disputes.

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Where personal information is used to make a decision that directly affects you, it will be retained for at least one year after it is used, as required by law.

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When personal information is no longer required for legal or business purposes, it will be securely destroyed or de-identified.

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Privacy Contact​

Privacy questions, access or correction requests, withdrawals of consent, and complaints may be directed to:

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Lynz Aesoph, Owner and Privacy Contact — Peninsula Hitch
Email: info@peninsulahitch.com
Phone or text: 250-880-6813
North Saanich, British Columbia

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Peninsula Hitch will review privacy complaints and respond to access or correction requests in accordance with applicable privacy law.